Terms of Service

Last updated: September 14, 2026 · English only at this time · Desvy Protocol, Ottawa, Ontario, Canada

These Terms of Service ("Terms") govern access to and use of 3E Market (the "Service"), a conversation-to-revenue platform operated by Desvy Protocol ("Desvy Protocol", "we", "us") that helps businesses capture, qualify, and follow up on customer inquiries across multiple channels. By using the Service, you agree to these Terms.

1. Service description

3E Market receives inbound business inquiries from channels such as web chat, WhatsApp, Instagram, Messenger, LinkedIn, and email, organizes them into a structured pipeline, assists with qualification and drafting responses, and surfaces recommended next actions such as a meeting, a quote, or human follow-up.

2. Account and customer responsibilities

If you use 3E Market on behalf of a business, you are responsible for the accuracy of information you configure, for keeping any access credentials secure, and for ensuring your use complies with these Terms and applicable law.

3. Acceptable use

You agree not to use the Service to send unsolicited bulk messages ("spam"), to harvest or scrape data from third-party platforms in violation of their terms, to misrepresent who is contacting a prospect, or to collect data unlawfully or without a legitimate basis.

4. Use of third-party platforms

Where the Service connects to third-party platforms (including but not limited to WhatsApp, Meta/Instagram/Messenger, and LinkedIn), you are responsible for complying with that platform's own terms of service, developer policies, messaging and automation rules, and rate limits. 3E Market does not perform automated logins, scraping, or unauthorized access to any third-party account, and does not send messages through a platform until a compliant, permitted mechanism for that platform has been confirmed and enabled.

5. Your content and data

You retain ownership of the business data, leads, and content you submit to or generate through the Service. You are responsible for having the right to submit any customer or prospect information you provide, and for how you use information the Service surfaces to you.

6. AI-assisted output

Some replies, drafts, and recommendations produced by the Service are generated with the assistance of automated systems. AI-assisted output may be incomplete or imprecise and should be reviewed by a qualified person before being relied upon for pricing, legal, medical, financial, or other consequential decisions. The Service is designed to route sensitive or uncertain situations to human review, but you remain responsible for final decisions made on behalf of your business.

7. Human review responsibility

Where the Service flags a conversation for human handoff, or drafts a message pending your approval (for example, in the LinkedIn opportunity workflow), you are responsible for reviewing that content before it is acted upon or sent.

8. Service availability

We aim to keep the Service reliably available but do not guarantee uninterrupted operation. Planned or unplanned downtime may occur.

9. Intellectual property

The Service, including its software, design, and underlying technology, is owned by Desvy Protocol or its licensors. Nothing in these Terms transfers ownership of the platform itself to you.

10. Third-party services

The Service may rely on third-party infrastructure or messaging providers to operate. We are not responsible for the availability or conduct of those third-party services.

11. Suspension and termination

We may suspend or terminate access to the Service for use that violates these Terms, poses a security risk, or as otherwise reasonably necessary to protect the Service or its users.

12. Disclaimers

The Service is provided "as is" without warranties of any kind, express or implied, to the fullest extent permitted by law.

13. Limitation of liability

To the fullest extent permitted by law, Desvy Protocol will not be liable for indirect, incidental, or consequential damages arising from use of the Service.

14. Changes to these Terms

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

15. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. You agree to the exclusive jurisdiction of the courts located in Ottawa, Ontario, Canada for any dispute arising from these Terms or the Service.

16. Contact

Questions about these Terms can be sent to hello@3enet.ca.